What Information Do I Need to Provide to Sign Up on KTrade?
To register your trading account at KTrade, you would need to provide us:
Your 13-digit CNIC number.
An IBAN from a recognized commercial bank (e.g., HBL, Meezan). Please note that IBANs from JazzCash, NayaPay, Easypaisa, and SadaPay are not accepted.
A valid email address.
A mobile number registered in your name. If the number is registered under someone else, their details must also be provided.
What Investment Opportunities Can I Explore with KTrade?
PSX, PMEX, Mutual Funds, Shariah Compliant Govt Securities
Required documents for opening Normal trading account at KTrade
For Salaried Individuals:
* CNIC (Front and back)
* Recent last month salary slip
* Recent last month bank statement (In which salary is transferring)
* Sign proof
For Business Owners:
* CNIC (Front and back)
* Business undertaking on business letterhead
* 2 months bank statement
* Sign proof
* Tax return (if applicable) or Picture of shop/office setup
For Freelancers:
* CNIC (Front and back)
* Freelancing profile and profile link
* Earning statement from the particular portal
* 2 months bank statement
* Sign proof
For Dependents on Parents/Siblings Or students:
(This is applicable only to those from Punjab, Sindh, and Islamabad Capital Territory)
* CNIC (Front and back)
* Copy of sponsor CNIC (front and back) or Student Card
* Sign proof
How do I get my username and password?
You will recieve your username and password on your email address that you have provided us, once we will onboard you.
How long it will take to open my account?
The time it takes to open a KTrade account can vary based on how quickly you provide the required documents and complete the necessary steps. Generally, it can take anywhere from 2 to 3 business days for your account to be fully processed and activated. However, this timeline may be faster or slower depending on factors such as the verification of your documents and compliance checks.
How to convert physical shares in the name of my father to my KTrade account?
How can I create my virtual account?
Download the KTrade App:
Visit the Google Play Store or Apple App Store and download the KTrade app.
Once installed, open the app and look for an option to start with a virtual account.
This is typically available on the Signup process, link of signup process you can find below on Login Screen.
Fill in Basic Details:
Enter basic details such as your name, email address, and phone number to create the virtual account.
Once the virtual account is created, you’ll have access to real-time market data where you can practice trading without risking real money. You’ll be able to simulate trades and explore different features of the platform.
This is a great way to familiarize yourself with the app and learn how to trade without financial risk.
How to convert demo account to real account?
Open the KTrade App:
Navigate to the navigation bar within the app.
Select ‘Open Your Account in PSX’ button
Choose the option to open your account in the Pakistan Stock Exchange (PSX).
WhatsApp Integration:
You will be redirected to WhatsApp. Select the “Open My Account” option.
Submit Basic Details:
Via WhatsApp, you will be required to provide the following:
Your full name.
Your CNIC number.
Pictures of your CNIC (both front and back).
Your IBAN number from a recognized commercial bank (e.g., HBL, Meezan).
Receive New Credentials:
Once you are onboarded, you will be emailed new login credentials for your real trading account. The account opening process will take approximately 2 to 3 business days for verification and onboarding. After that, you can start live trading on the PSX.
How to convert physical shares in the name of my father to my KTrade account?
How I can convert my trading account from Sahulat Account to Normal Account?
To convert your KTrade account from a Sahulat Account (SKA) to a Normal Trading Account (NKA), you will need the following documents:
CNIC (front and back).
Complete and sign the updated KYC form and Updation Letter.
Provide details of your Source of Income.
Mother’s Name.
Place of Birth.
Fill out the attached form and send it to info@ktradepk.com to proceed with the conversion process.
How I can transfer shares into my KTrade account?
To transfer shares into another account, follow these steps:
Verify account details (both sender and recipient).
Ensure you have the correct shares quantity to transfer.
Confirm the CDC Sub-Account Numbers for both accounts.
Obtain the Participant ID and Client Code for both parties.
Once all details are accurate, email the necessary information to info@ktradepk.com for assistance with the transfer.
Ensure all details are correct to avoid any delays in processing.
How can I execute my first trade on the KTrade App?
If you want to learn how to execute a trade on the KTrade App, check out our YouTube tutorial here:
https://youtube.com/playlist?list=PL3MefIhaC0gZOS-U8zFaodhuw9ma1ke8F&si=yoDSBOjEuGkd3JMd
What markets can I trade on this platform?
You can trade stocks, commodities, indices, forex on our platform.
How can I withdraw my amount from my KTrade Account?
To withdraw your amount from your KTrade account, log into the app and navigate to the “Withdraw Amount”
section. Select your preferred withdrawal method, specify the amount you want to withdraw, and confirm the
transaction. The withdrawal process typically takes 2-3 business days.
Why I am not able to withdraw my amount?
Please note that you must maintain a minimum balance of PKR 5,000 in your account.
Additionally, any funds received from selling shares will be available for withdrawal only after a 48-hour processing period.
Once your withdrawal request is processed, it will take 2-3 hours for the funds to be deposited into your bank account.
Why I am not able to make my trade on KTrade App?
If you are unable to trade outside of office hours, it may be because the stock markets, including the
Pakistan Stock Exchange (PSX), operate during specific hours, typically from
Monday to Friday, 9:30 AM to 3:30 PM. Trading is not available on weekends or public holidays.
How do I change my password?
To change your password on KTrade, follow these steps:
Using the KTrade Application:
Open the KTrade application on your device.
If you’ve forgotten your password, click on the “Forgot Password” option.
Alternatively, if you remember your password, log in to your account and navigate to the settings where you can change your password.
Through Email:
Send an email to info@ktrade.com from the email associated with your KTrade account.
Include your RI code in the email.
Contacting Support:
Also, you can contact KTrade’s support team by calling our UAN at (021) 111 115 272. Be sure to provide your
RI code when speaking to the support team, and they will guide you through the process of resetting or changing your password.
How I can deposit funds in my KTrade Account using Bank Alflah INet Banking App?
You can conveniently fund your KTrade account using your Alfalah App. For detailed instructions, follow the step-by-step guide provided here:
Trade with SPEED! Fund your KTrade account with the Alfa app! – YouTube. Once your deposit is complete, the amount will be reflected in your account and available for trading within a few minutes.
How I can deposit funds in my KTrade Account using HBL INet Banking App?
You can conveniently fund your KTrade account using your HBL App. For detailed instructions, follow the step-by-step guide provided here:
Fund KTrade Account using HBL App Once your deposit is complete, the amount will be reflected in your account and available for trading within a few minutes.
How to deposit funds into my KTrade Account?
Step 1: Transfer funds from your registered bank account to any KTrade bank account listed KTrade Securities Bank Details via online transfer or cheque.
Cash deposits are not accepted.
Step 2: After depositing, send a screenshot of the transaction along with your client code to:
TO: accounts@kasb.com
CC: support@kasb.com
Your funds will be available for trading within 1 to 2 business days.
Why I am unable to login KTrade App?
If you’re unable to log in to the KTrade application, follow these steps:
Check your username and password for accuracy.
Use the “Forgot Password” feature if needed.
Verify your internet connection is stable and working.
Ensure you’re using the latest version of the KTrade app and clear the app’s cache through your device settings.
If your account is temporarily blocked, contact customer support for assistance.
Why I am unble to trade securities?
The issue is due to incomplete biometric verification with NCCPL. Please:
Install the BIOVERIFY app.
Enter your CNIC number.
Submit your biometric images.
Once verified, the account restriction will be lifted. Please share a screenshot once done.
https://www.youtube.com/watch?v=cAsbziqFpbE
How do I place a trade on KTrade App?
To place a trade, navigate to the “Trading” section of the app.
Select the stock or asset you want to trade, choose either “Buy” or
“Sell,” enter the quantity, and then confirm the trade by clicking
“Submit.”
You can learn how to trade on KTrade Application:
https://youtube.com/playlist?list=PL3MefIhaC0gZOS-U8zFaodhuw9ma1ke8F&si=yoDSBOjEuGkd3JMd
How do I check my order status?
You can view the status of your open, executed, or canceled
trades under the “Transaction” section of the app, withing having
two sub nav bars “Today Transaction” and “Orders”.
This will show details such as order type, time, and status.
Can I cancel a trade after it has been placed?
You can cancel a trade if it has not yet been executed.
Go to the “Order” section in Transactions, find the order you wish to
cancel, and select the “Cancel” option.
If the trade has already been executed, it cannot be canceled.
What types of orders are supported?
Our platform supports various order types, including:
Market Order: Executes at the current market price.
Limit Order: Executes at a specified price or better.
Stop Order: Converts into a market order when a specified price is reached.
What is REG?
This is the standard market where trades involve round lots of shares.
A round lot is typically 100 shares or a multiple of 100 shares (e.g., 200, 300, etc.).
What is ODL?
An odd-lot market involves trades of fewer than 100 shares,
allowing investors to trade irregular quantities, such as 1 or 73 shares.
How can I request a tax certificate from KTrade?
To request a tax certificate, follow these steps:
Contact KTrade customer support by emailing info@ktradepk.com.
Provide your account details and specify the tax year you need the certificate for.
How can I update my banking information with KTrade?
To update your banking information, follow these steps:
Submit a bank update request via email.
Provide the necessary verification documents to support your request.
Write email to KTrade support at info@ktradepk.com for assistance.
How can I update my registered email address with KTrade?
To update your registered email address, simply write email KTrade support
at info@ktradepk.com for assistance with the change.
How can I update my registered mobile number with KTrade?
To update your registered mobile number, write email to KTrade support at info@ktradepk.com
for assistance with making the change.
How can I update my CNIC details with KTrade?
To update your CNIC details, provide your updated CNIC information and
write email to KTrade support at info@ktradepk.com for assistance with the change.
How can I update my registered mobile number with KTrade?
To update your registered mobile number, write email to KTrade support at info@ktradepk.com
for assistance with making the change.
How can I request a UKN (Unique KYC Number) with KTrade?
To request your UKN, email info@ktradepk.com with the following details:
Your RI Code.
Relevant identification information, such as your CNIC and account details.
This will help facilitate the process of generating your UKN.
How can I update my registered address with KTrade?
To update your registered address, submit an address update request along with the
required verification documents and RI code. Email the necessary details to info@ktradepk.com for
further assistance with the change.
How can I update my nominee information with KTrade?
To update your nominee information, simply email the necessary details of nominee along with your
RI Code to info@ktradepk.com for assistance with processing the change.
How I can deposit funds in my KTrade Account using Bank Alflah INet Banking App?
Can deposit funds in my KTrade Account using HBL INet Banking App?
How to deposit funds into my KTrade Account?
Why I am not able to make my trade on KTrade App?
What Information Do I Need to Provide to Sign Up on KTrade?
To register your trading account at KTrade, you would need to provide us:
Your 13-digit CNIC number.
An IBAN from a recognized commercial bank (e.g., HBL, Meezan). Please note that IBANs from JazzCash, NayaPay, Easypaisa, and SadaPay are not accepted.
A valid email address.
A mobile number registered in your name. If the number is registered under someone else, their details must also be provided.
What Investment Opportunities Can I Explore with KTrade?
PSX, PMEX, Mutual Funds, Shariah Compliant Govt Securities
Required documents for opening Normal trading account at KTrade
For Salaried Individuals:
* CNIC (Front and back)
* Recent last month salary slip
* Recent last month bank statement (In which salary is transferring)
* Sign proof
For Business Owners:
* CNIC (Front and back)
* Business undertaking on business letterhead
* 2 months bank statement
* Sign proof
* Tax return (if applicable) or Picture of shop/office setup
For Freelancers:
* CNIC (Front and back)
* Freelancing profile and profile link
* Earning statement from the particular portal
* 2 months bank statement
* Sign proof
For Dependents on Parents/Siblings Or students:
(This is applicable only to those from Punjab, Sindh, and Islamabad Capital Territory)
* CNIC (Front and back)
* Copy of sponsor CNIC (front and back) or Student Card
* Sign proof
How do I get my username and password?
You will recieve your username and password on your email address that you have provided us, once we will onboard you.
How long it will take to open my account?
The time it takes to open a KTrade account can vary based on how quickly you provide the required documents and complete the necessary steps. Generally, it can take anywhere from 2 to 3 business days for your account to be fully processed and activated. However, this timeline may be faster or slower depending on factors such as the verification of your documents and compliance checks.
How can I create my virtual account?
Download the KTrade App:
Visit the Google Play Store or Apple App Store and download the KTrade app.
Once installed, open the app and look for an option to start with a virtual account.
This is typically available on the Signup process, link of signup process you can find below on Login Screen.
Fill in Basic Details:
Enter basic details such as your name, email address, and phone number to create the virtual account.
Once the virtual account is created, you’ll have access to real-time market data where you can practice trading without risking real money. You’ll be able to simulate trades and explore different features of the platform.
This is a great way to familiarize yourself with the app and learn how to trade without financial risk.
How to convert demo account to real account?
Open the KTrade App:
Navigate to the navigation bar within the app.
Select ‘Open Your Account in PSX’ button
Choose the option to open your account in the Pakistan Stock Exchange (PSX).
WhatsApp Integration:
You will be redirected to WhatsApp. Select the “Open My Account” option.
Submit Basic Details:
Via WhatsApp, you will be required to provide the following:
Your full name.
Your CNIC number.
Pictures of your CNIC (both front and back).
Your IBAN number from a recognized commercial bank (e.g., HBL, Meezan).
Receive New Credentials:
Once you are onboarded, you will be emailed new login credentials for your real trading account. The account opening process will take approximately 2 to 3 business days for verification and onboarding. After that, you can start live trading on the PSX.
How to convert physical shares in the name of my father to my KTrade account?
How I can transfer shares into my KTrade account?
To transfer shares into another account, follow these steps:
Verify account details (both sender and recipient).
Ensure you have the correct shares quantity to transfer.
Confirm the CDC Sub-Account Numbers for both accounts.
Obtain the Participant ID and Client Code for both parties.
Once all details are accurate, email the necessary information to info@ktradepk.com for assistance with the transfer.
Ensure all details are correct to avoid any delays in processing.
How I can convert my trading account from Sahulat Account to Normal Account?
To convert your KTrade account from a Sahulat Account (SKA) to a Normal Trading Account (NKA), you will need the following documents:
CNIC (front and back).
Complete and sign the updated KYC form and Updation Letter.
Provide details of your Source of Income.
Mother’s Name.
Place of Birth.
Fill out the attached form and send it to info@ktradepk.com to proceed with the conversion process.
How can I execute my first trade on the KTrade App?
If you want to learn how to execute a trade on the KTrade App, check out our YouTube tutorial here:
https://youtube.com/playlist?list=PL3MefIhaC0gZOS-U8zFaodhuw9ma1ke8F&si=yoDSBOjEuGkd3JMd
What markets can I trade on this platform?
You can trade stocks, commodities, indices, forex on our platform.
How can I withdraw my amount from my KTrade Account?
To withdraw your amount from your KTrade account, log into the app and navigate to the “Withdraw Amount”
section. Select your preferred withdrawal method, specify the amount you want to withdraw, and confirm the
transaction. The withdrawal process typically takes 2-3 business days.
Why I am not able to withdraw my amount?
Please note that you must maintain a minimum balance of PKR 5,000 in your account.
Additionally, any funds received from selling shares will be available for withdrawal only after a 48-hour processing period.
Once your withdrawal request is processed, it will take 2-3 hours for the funds to be deposited into your bank account.
Why I am not able to make my trade on KTrade App?
If you are unable to trade outside of office hours, it may be because the stock markets, including the
Pakistan Stock Exchange (PSX), operate during specific hours, typically from
Monday to Friday, 9:30 AM to 3:30 PM. Trading is not available on weekends or public holidays.
How do I change my password?
To change your password on KTrade, follow these steps:
Using the KTrade Application:
Open the KTrade application on your device.
If you’ve forgotten your password, click on the “Forgot Password” option.
Alternatively, if you remember your password, log in to your account and navigate to the settings where you can change your password.
Through Email:
Send an email to info@ktrade.com from the email associated with your KTrade account.
Include your RI code in the email.
Contacting Support:
Also, you can contact KTrade’s support team by calling our UAN at (021) 111 115 272. Be sure to provide your
RI code when speaking to the support team, and they will guide you through the process of resetting or changing your password.
How I can deposit funds in my KTrade Account using Bank Alflah INet Banking App?
You can conveniently fund your KTrade account using your Alfalah App. For detailed instructions, follow the step-by-step guide provided here:
Trade with SPEED! Fund your KTrade account with the Alfa app! – YouTube. Once your deposit is complete, the amount will be reflected in your account and available for trading within a few minutes.
How I can deposit funds in my KTrade Account using HBL INet Banking App?
You can conveniently fund your KTrade account using your HBL App. For detailed instructions, follow the step-by-step guide provided here:
Fund KTrade Account using HBL App Once your deposit is complete, the amount will be reflected in your account and available for trading within a few minutes.
How to deposit funds into my KTrade Account?
Step 1: Transfer funds from your registered bank account to any KTrade bank account listed KTrade Securities Bank Details via online transfer or cheque.
Cash deposits are not accepted.
Step 2: After depositing, send a screenshot of the transaction along with your client code to:
TO: accounts@kasb.com
CC: support@kasb.com
Your funds will be available for trading within 1 to 2 business days.
Why I am unable to login KTrade App?
If you’re unable to log in to the KTrade application, follow these steps:
Check your username and password for accuracy.
Use the “Forgot Password” feature if needed.
Verify your internet connection is stable and working.
Ensure you’re using the latest version of the KTrade app and clear the app’s cache through your device settings.
If your account is temporarily blocked, contact customer support for assistance.
Why I am unble to trade securities?
The issue is due to incomplete biometric verification with NCCPL. Please:
Install the BIOVERIFY app.
Enter your CNIC number.
Submit your biometric images.
Once verified, the account restriction will be lifted. Please share a screenshot once done.
https://www.youtube.com/watch?v=cAsbziqFpbE
How do I check my order status?
You can view the status of your open, executed, or canceled
trades under the “Transaction” section of the app, withing having
two sub nav bars “Today Transaction” and “Orders”.
This will show details such as order type, time, and status.
Can I cancel a trade after it has been placed?
You can cancel a trade if it has not yet been executed.
Go to the “Order” section in Transactions, find the order you wish to
cancel, and select the “Cancel” option.
If the trade has already been executed, it cannot be canceled.
How do I place a trade on KTrade App?
To place a trade, navigate to the “Trading” section of the app.
Select the stock or asset you want to trade, choose either “Buy” or
“Sell,” enter the quantity, and then confirm the trade by clicking
“Submit.”
You can learn how to trade on KTrade Application:
https://youtube.com/playlist?list=PL3MefIhaC0gZOS-U8zFaodhuw9ma1ke8F&si=yoDSBOjEuGkd3JMd
What types of orders are supported?
Our platform supports various order types, including:
Market Order: Executes at the current market price.
Limit Order: Executes at a specified price or better.
Stop Order: Converts into a market order when a specified price is reached.
What is ODL?
An odd-lot market involves trades of fewer than 100 shares,
allowing investors to trade irregular quantities, such as 1 or 73 shares.
What is REG?
This is the standard market where trades involve round lots of shares.
A round lot is typically 100 shares or a multiple of 100 shares (e.g., 200, 300, etc.).
How can I request a tax certificate from KTrade?
To request a tax certificate, follow these steps:
Contact KTrade customer support by emailing info@ktradepk.com.
Provide your account details and specify the tax year you need the certificate for.
How can I update my banking information with KTrade?
To update your banking information, follow these steps:
Submit a bank update request via email.
Provide the necessary verification documents to support your request.
Write email to KTrade support at info@ktradepk.com for assistance.
How can I update my registered email address with KTrade?
To update your registered email address, simply write email KTrade support
at info@ktradepk.com for assistance with the change.
How can I update my CNIC details with KTrade?
To update your CNIC details, provide your updated CNIC information and
write email to KTrade support at info@ktradepk.com for assistance with the change.
How can I update my registered mobile number with KTrade?
To update your registered mobile number, write email to KTrade support at info@ktradepk.com
for assistance with making the change.
How can I update my registered address with KTrade?
To update your registered address, submit an address update request along with the
required verification documents and RI code. Email the necessary details to info@ktradepk.com for
further assistance with the change.
How can I update my nominee information with KTrade?
To update your nominee information, simply email the necessary details of nominee along with your
RI Code to info@ktradepk.com for assistance with processing the change.
How can I request a UKN (Unique KYC Number) with KTrade?
To request your UKN, email info@ktradepk.com with the following details:
Your RI Code.
Relevant identification information, such as your CNIC and account details.
This will help facilitate the process of generating your UKN.