General Inquiries

General Inquiries

Who can sign up for KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited)?

Any individual having a Bank account in Pakistan can sign up for KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited).

Can I trade electronically with KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited)?

Yes, if you are signed up for KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited) and have received a user ID and password from us. Please note that after signing up for KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited), you can place trades online. Yes, KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited) reserves the right to refuse any account without assigning any reason.

Is an e-mail address necessary to open an account with KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited)?

Yes for all KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited) clients Email Address is a mandatory requirement, because we send the trade confirmations and other important notices related to KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited) account holders through email.

Is there a registration fee or annual fee for members?

No there is no such fee.

How do I contact customer service if I reside outside Pakistan?

Clients residing outside Pakistan can send an email detailing your query to us or by dialing 0092-336-1115272 or 0092-21-35171461 from outside Pakistan.

When can I start placing orders?

Once the account has been opened and the funds have been received, your account will be activated and you will be able to place an order yourself.

Is there a time limitation for my access to the market data?

Real-time data is available on the KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited) website.

Can I trade bonds?

No, at this time you cannot trade bonds through KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited) account.

How is this different from dealing with a broker?

When using KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited) Software you are in total control of your transaction. You can view real-time market activity. A single keystroke or click of a mouse executes a buy or sell order. Also when the order has been completed you will receive instant confirmation of your trade via email.

Do I have to trade on a regular basis to keep my account activated?

No, it’s completely up to you how often you would want to trade.

Who is a broker?

An individual in the business of facilitating stock trades for a client at the stock Exchange. Brokers usually charge a fee or receive a commission for their services.

Who is an investor?

A person whose principal concern in the purchase of a security is the minimizing of risk, compared to the speculator who is prepared to accept calculated risk in the hope of making better-than-average profits, or the “gambler” who is prepared to take even greater risks. More generally it refers to people who invest money in investment products.

What are Odd Lots?

The quantity below the market lot of shares are termed as ODDLOT. For instance the market lot of OGDC is 100 and if you have below 100 shares then it means that you have shares in ODD LOT form. You can trade by selecting ODL through Drop Down Menu in Market in BUY/SELL Order window in trading terminal.

Can I trade in Futures?

Yes, you can trade in all active futures scripts

What are Trading Lots?

Trading lot is an acceptable ‘number of shares’ that an investor can buy or sell during the open market timing at the Pakistan Stock Exchange.

What is Market Lot?

A market lot concept applies to the ready market counter only, it is an acceptable ‘number of shares’ that an investor can buy or sell at the Pakistan Stock Exchange

What is a ‘Symbol?’

A symbol is a unique, market-approved code that identifies a particular security on an exchange. The symbol generally reflects the name of the security. For example, the symbol for the K-Electric Limited stock is KEL. This is also known as the ‘ticker symbol’.

What is a ‘Limit Order?’

When you instruct your broker to buy shares for you at or below a certain price or sell shares at or above a certain price, you’ve entered a limit order. Limit orders reduce the risk that an order will be filled at a price you don’t like, and best suit the investors’ interests in volatile markets. The down side, of course, is that by waiting for your price the stock you want gets away from you, or the stock you want to unload just keeps falling. The opposite of a limit order is a market order, in which the broker is instructed to execute the trade at any market price available.

How long does it take to complete a normal order?

Under ‘normal conditions’ orders are placed and confirmed within two (02) seconds, but it is important to understand that the time to execute an order will vary depending upon market conditions, type of order being placed, order size, internet connection, etc.

I already have a CDC Investor’s A/C, what is the procedure to transfer shares from my CDC Investor’s A/C to my KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited) A/C?

You will have to provide a CDC cheque (Transfer Order) in favor of “KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited)”, our participant ID is 14746. Submit the cheque directly in the CDC and email us at in**@ka**.com mentioning the details of shares, your CDC Investor account Title name, and CDC Investor account number from where the shares have been transferred positively till 4.00 PM on the day of transfer or you may directly transfer the shares by CDC Online. As soon as your shares are received your KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited) account will be updated.

Can I transfer my securities from my KASB A/C to another member’s A/C or to another CDC investor’s A/C?

Yes, you can transfer to your own CDC Investor account or your CDC sub account with another member. We will need the CDC account holder’s participant name and ID and also a signed written request to transfer the security. However, you must ensure that your account isn’t in debt and you maintain Rs. 5,000 in your KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited) account. The Account Title(s) information should be the same in both accounts (Transferring From and Transferring To).

What are the charges for the conversion and transfer of shares?

Physical Share Conversion into CDC – 6 paisa/share for 5000 shares or less. 4 paisa/share for more than 5000 shares

Does KASB accept physical shares? What is the procedure to convert physical shares into CDC shares?

Yes, physical shares are acceptable at KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited). The physical shares should be in the name of the Account holder. You will deposit your physical shares along with verified transfer deeds and a covering letter at KTrade Securities Limited (formerly known as Khadim Ali Shah Bukhari Securities Limited) office. KASB will transfer these shares into CDC tradable shares through the Central Depository Company of Pakistan Limited (CDC)

Are there any charges for CDC Share Transfer from KASB to and from another Investor’s A/C?

There are no charges.

Can I withdraw amount from my account?

Yes. However, you can request payment for a minimum of Rs. 5,000 and at the time of request you must maintain balance Rs. 5,000.

Where are the proceeds from stock transactions deposited and how are those funds accessed?

All proceeds will remain in your account until you request a cash withdrawal. All cash withdrawals are requested through your KASB terminal

How do you notify clients of trade executions?

Once the trade has been completed, you will receive a confirmation via email not later than the start of the next trading day after the contract was entered into. Orders placed through Phone will also be confirmed via email.

What is cash dividend?

Money paid to stockholders, normally out of the corporation’s current earnings or accumulated profits. All dividends must be declared by the board of directors and are taxable as income to the recipients.

What are bonus shares?

A dividend payment made in the form of additional shares, rather than a cash payout.

What are rights shares?

A rights share is the issuance of new shares to existing shareholders. These are not free however they are usually below the current market price. Issuance of these new shares to existing shareholders is known as Right shares.

Why does a Company issues Right Shares?

A rights issue occurs when a company needs to raise extra capital or a company requires liquidity.

How can a KASB Account holder be entitled to receive these shares?

If the share holder holds the shares in his security holding during the spot period, till the date of book close, then one is entitled to receive the Right shares.

How many shares will you get?

If you have 1000 shares of a certain company which announces 25 % rights then you will receive 250 Right shares.

How can a right share be beneficial for the shareholders?

The major benefit a shareholder gets is that the rights issued, are usually below the current market price, which leads them to obtain profits.

When to or when not to subscribe your right shares?

The under stated scenario will help you to decide, whether to subscribe your right shares or sell them in the market. Remember, you may always buy more right shares from the market if required. Example. You receive a right share of XYZ and the market price for that right share is Rs.3.00 per share. If you wish, you may sell the rights in the market. But if you subscribe the right share at Rs.10 per share, and if the market price of ordinary XYZ is 15.00 and you sell it after the conversion, then you have a benefit of Rs.5.00 per share. NOTE: If the company’s ordinary shares are traded in the market below the par value and the company offers the right at the rate of par value, then ordinary shares are usually purchased from the market rather than subscribing the rights.

What is a dividend disbursement?

The payment of dividend to clients holding marked deliveries is known as dividend disbursement. This payment is made by the appointed a registrar of the company through Dividend Warrants sent to the share holder’s address or they are directly transferred to the client’s bank account. The registrar uses the contact & bank details of shares holders through the information provided in the CDC Sub Account Form.

What are Stop Loss Orders?

Stop Loss trading is a form used to prevent an unusual and large amount of losses. It allows the client to place a rate below current market price if there is a drop expected. In this manner, a client can minimize losses by placing a rate as a maximum loss.

What is the Procedure to cancel pending orders during a system failure?

In case of system failure, you may call to your assigned trader or KASB Customer Services at 0336-1115272/ 021-35141461 and request to cancel pending order (s) or you may also email at in**@ka**.com

How many types of accounts KASB offers?

Khadim Ali Shah Bukhari (Pvt.) Ltd. Offers Individual accounts with unique features, here you may trade at very low commissions while availing the Premium facility of Trader

What is Market Order?

When you instruct your broker to execute the buy/sell trade at any market price available. Market orders increase the risk that an order will be filled at a price you don’t like, and does not suit the investors’ interests in volatile markets. The up side, of course, is that by waiting for your price the stock you want gets away from you, or the stock you want to unload just keeps falling. The opposite of a Market order is a Limit order, in which the broker is instructed to buy or sell the share at your desired price. Market Order always contains a risk of being executed at a price above or below the last scene rate because of the quick fluctuations of share prices.

What are the other methods to reach my trading account if my system is not working?

There are multiple ways to connect to your stock trading account even when your KASB Trading System is not accessible. You can either log in to your account through www.ktrade.pk or you can contact our customer services at 0336-1115272 / 021-35171461. You can utilize these channels to know your portfolio, place and cancel your orders and a host of other services.

Why my order didn’t execute and remained pending?

There can be a number of reasons for your order not being executed. The order will not be executed if the share price didn’t reach the limit specified in your placed order if you place a market order to buy a share trading at Upper Lock or to sell a share trading at Lower lock. Please note that all the orders placed at Karachi Stock Exchange are valid for a session.

How the orders are accepted, processed, settled and cleared via the internet?

Whenever you will place an order through an online trading system, the message board view window shows the time and details of the order placement, cancellation, and execution. The Margin window also shows the status of order placement through pending order, updation of custody balance in case of execution and cash balance accordingly. You can also view the details of outstanding orders as well executed transaction through your terminal.

Is there a restriction to place any particular type of Order?

Yes, there is a restriction on two types of orders. Short Sell orders for regular market are not allowed to be placed and also Wash Trades (executing a day trade of a particular share where buying and selling is at the same rate) are prohibited

What are the other useful websites relating to my trading activities?
How can I cancel outstanding/pending order (s)?

Outstanding/pending orders can be canceled through cancel order window available on ECLIPSE/Trading Terminal. To open the cancel order window, You just press the F11 key and click the cancel button. All of the order fields appear as read-only in the cancel order window. The order will be canceled only if it has not been traded yet. You may also cancel the order by open outstanding order window (Ctrl+O). This window displays all outstanding orders which are placed in the market and have not been traded yet. By selecting a particular order and clicking the right button, the order can be canceled.